State and local governments

May not refuse to allow a person with a disability to participate in a service, program, or activity simply because the person has a disability.
Must provide programs and services in an integrated setting, unless separate or different measures are necessary to ensure equal opportunity.
Are required to make reasonable modifications in policies, practices, and procedures that deny equal access to individuals with disabilities, unless a fundamental alteration in the program would result.
Must furnish auxiliary aids and services when necessary to ensure effective communication, unless an undue burden or fundamental alteration would result.
Shall operate their programs so that, when viewed in their entirety, they are readily accessible to and usable by individuals with disabilities.

State and local governments must ensure effective communication with individuals with disabilities.

Where necessary to ensure that communications with individuals with hearing, vision, or speech impairments are as effective as communications with others, the public entity must provide appropriate auxiliary aids.

Definitions

Public entities include any state or local government and any of its departments, agencies, or other instrumentalities.
Auxiliary aids include such services or devices as qualified interpreters, assistive listening headsets, television captioning and decoders, telecommunications devices for deaf persons, videotext displays, readers, taped texts, brailled materials, and large print materials.