Using Teachers with Technology Experience
When a designated support person cannot be hired, many districts
rely on teachers with technology experience.
Unfortunately, this can create problems if the teachers are not
given time and supplies to complete both their teaching and support
duties. Without training, these individuals may also have limited
impact. This strategy has been the "unenviable position of providing
troubleshooting and stopgap maintenance."
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Monies saved by not hiring additional support staff may be offset
by loss of teacher productivity. Sara Fitzgerald
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cites an example where one larger suburban school district in Virginia
was actually spending the equivalent of 330 full-time teaching positions$16.5
million a yearon time teachers devoted to computer support.
This calculation assumed that each teacher spent an hour a week
trying to fix a problem that could have been avoided with better
support or standardized equipment, and that 5 percent of teachers
labelled "technical wizards" spent an additional 1.5 hours a week
helping peers who call on them for assistance.
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Using Teachers for Technical Support
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| Why
you should |
Why you
should not |
- Familiar Face. The rest of the staff may feel
more comfortable working with a friend or peer.
- School Culture. Teachers are already familiar
with many standard procedures of working with administration,
parents, and other school groups and might be able to
provide results faster.
- Technology Familiarity. Teachers are already
familiar with the hardware and (some) software that
is readily available in the school and may have already
formulated strategies for overcoming difficulties.
- Curricular Expert. Teachers are most concerned
with the end productstudent achievement. They
have the same concerns as their colleagues in terms
of improving student achievement.
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- Too Close. Teachers may not have enough distance
from the rest of the faculty and staff to effectively
assert authority when needed.
- Time Burden. Curricular commitments already weigh
down many teachers, without release time they will not
be productive support providers.
- Limited Technical Skills. Many strong technology
users are early adopters who do not follow standard procedures.
- The Necessity of Teachers. Good teachers are
a valuable commodity. You may not want to remove them
from the classroom.
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